24-Hour Emergency Service Support

We are dedicated to providing customer support during your time of need. If it’s after hours and your machine is down, We are here for YOU!

Emergency After– Hours Support Line: 508-987-8786

Emergency support will incur the following charges:

  • SERVICE:
    A call-out fee for emergency on-site service
    Hourly charge with a 4-hour minimum
    Travel time and mileage
  • PARTS:
    A call-out fee for emergency parts pick-up
    Hourly charge with a 2-hour minimum

Contact Service (by Location):

Service Managers:


North Oxford Service Hours:
 Service Mngr - Jon Shaw & Sam Shin
M-F 7:30 am-5:00 pm
508-987-8786

Swansea Service Hours:
 Service Manager - David Robbins
M-F 7:30 am - 4:30 pm
508-379-9810

Plymouth Service Hours:
 Service Manager - Stan Warren
M-F 7:30 am - 4:30 pm
508-830-9997

Billerica Service Hours:
 Service Manager - Tim Erickson
M-F 7:30 am - 4:30 pm
978-667-4345

Springfield Service Hours:
 Service Manager - Tony Jensen
M-F 7:30 am - 4:30 pm
413-543-5595